FAQ

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Estimated delivery time:

• Processing time – 2-8 days
• Shipping time – 2 to 8 business days 

When your order leaves our warehouse you will be sent an email with a tracking number for your order.

You may receive your order sooner or later depending on unforeseen factors such as order processing, weather delays, and in the case of standard shipping, transit timelines.

 

How do I know that my order has been shipped?

When your order has been shipped, we will send you an email with your tracking number.

Can I change or cancel my order after it has been submitted?

Unfortunately, once an order is placed, it immediately goes to our warehouse for fulfillment and it cannot be canceled or changed.
Please, check your order and read the product information carefully before confirming your order.
Please note, it is not possible to change the shipping method, quantity or add additional items to the order once its been submitted.
Customer support is unable to cancel orders for you or add (cancel) additional items to the order once its been submitted.